Patients

Feedback

Making a Comment, Compliment or a Complaint

We want to provide you and your family with the best possible care and treatment while attending the Mater Misericordiae University Hospital. We welcome your feedback. There may be times when you wish to tell us about the good aspects of our service but to help us continue to improve our services, there may be times when you wish to let us know how we could have done better.

You have a right to make comments and be listened to and to complain if you are unhappy with any aspect of our service.

You can submit your comment, compliment or complaint in the following ways:

greenbullet  Talk to any member of staff
greenbullet  By telephone: 01 803 2206 / 01 803 2825 / 01 803 2468 / 01 803 2779 
greenbullet  By email: patientservices@mater.ie
greenbullet  By letter:
 Patient Liaison Officer,
 Patient Services,
 Mater Misericordiae University Hospital,
 Eccles Street,
 Dublin 7.
greenbullet  By fax: 01 803 4777

Information leaflets

pdf file icon We welcome your feedback Version Feb 2013 (125 kbs)

pdf file icon Patient Liaison Service Leaflet Version Feb 2013 (115 kbs)

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