Visitors

Hospital Facilities

Assistance for Diverse Needs

We aim to offer access for all people and we work with local disability groups to improve this. All new building work meets with current laws and guidelines.

 Wheelchair
 Wheelchair_big 

Except for the main steps, all entrances and exits are wheelchair accessible.

Our help for wheelchair users includes:

  • A wheelchair accessible computer and 2 touch screen kiosks in the concourse area.
If you need to borrow a wheelchair please speak to a staff member. We should be able to lend you one if one is available.

 

 Hearing Loop
 Hearing Loop 

You will see this symbol where the loop system has been installed in the hospital.

If you need additional help, we can support you by:

  • Texting appointments to you.
  • Adopting face-to-face communication.
  • Making a notepad and pen available to you if you have a profound hearing loss
    (or if you would prefer written communication).
  • Providing emergency visual alarms.
  • Offering you sign language interpretation.
  • Recording your special requirements or needs on our Hospital Information System.

 

  Toilets and Washroom Facilities
 Toilets 

There are fully equipped toilets, washrooms and wet rooms in the hospital.

 

 Assistance Dogs
 Assistance Dogs   
  • Are allowed in certain areas of the hospital
  • Please phone in advance of your appointment to confirm
  • Access may be restricted for hygiene reasons

 

 Interpretation Services
 Interpretation Services   
  • We use the services of an interpretation company to ensure effective communication with patients of non-English speaking backgrounds and / or with hearing disabilities
  • Please let staff know before your appointment if you need an interpreter.
  • Sign language interpretation is also available on request
  • Interpretation can be done in-person or over the phone.

Share |
Donate Now