Information governance

Information governance is the set of standards we must follow in handling personal healthcare records. Good information governance means that all personal health information is handled legally, securely, efficiently and effectively in order to deliver the best possible care to people who use our services. It also includes sharing of relevant personal health information with our service users where appropriate.

• We must manage our records effectively. This means that information should be accurate, up to date and accessible when it is needed.
• We must ensure that information is kept securely and is accessed only by those who should be accessing it.
• We must protect the confidentiality of the information –information provided in confidence should not be used or disclosed in a way that might identify an individual without their consent.
• Patients have a right to access health information about themselves.