Information governance is the set of standards we must follow in handling personal healthcare records. Good information governance means that all personal health information is handled legally, securely, efficiently and effectively in order to deliver the best possible care to people who use our services. It also includes sharing of relevant personal health information with our service users where appropriate.
In order to provide you with the highest quality of healthcare, we need to keep records about you. These records may include:
If you wish to receive safe and appropriate care and treatment at our hospital we must maintain an accurate record of relevant information about you. However, if you have any concerns about providing information or how we share this information with other healthcare providers, please discuss this with our staff so that you fully understand the potential impact on your care or treatment.
We may share relevant information about you with other organisations, such as:
We will not disclose your information to any other third parties without your permission unless there are exceptional circumstances, such as if the health and safety of others is at risk or if the law requires us to pass on information.
When we do share information with other organisations involved in your care, we do so under a formal agreement about how it will be used and kept confidential.
Relevant information about you may also be used to help us to:
If we wish to use your personal information for research then we will ask you for permission first. You will not be identified in any published results without your agreement.
Research has a vital role to play in the development of healthcare and health service delivery. The Mater Hospital is a teaching hospital and we support and promote research activity within the hospital. Our Research Ethics Committee must approve research before it takes place.
Yes. You have the right to access information we hold about you. The Freedom of Information Act, the Data Protection Act and GDPR legislation allow you to access what information is held about you. Find out how to access your medical records.
If you have questions or complaints about personal medical records please contact:
Routine access administrator
Tel: (01) 803 4311