Emergency department delays due to high demand

We are asking the public to only attend our emergency department in the case of an emergency. For non-urgent complaints, please contact your GP or for minor injuries you can attend our Mater Smithfield Rapid Injury Clinic.  

At our Mater Smithfield Rapid Injury Clinic, you will be treated by Mater Hospital nurses and doctors who specialise in emergency care. We offer fast assessment and treatment at the clinic and you do not need an appointment or a GP referral letter to attend. 

At our Mater Smithfield Rapid Injury Clinic we treat:
  • Sprains and strains
  • Broken bones
  • Wound infections
  • Minor burns and scalds
  • Minor head injuries
  • Insect and animal bites
  • Minor eye injuries

The Mater Misericordiae University Hospital and our staff endeavour at all times to treat all patients that are admitted to the Emergency Department (ED) with the highest possible standard of care and compassion.

The Mater has a responsibility to treat all patients, regardless of their medical complexity or social challenges.  As a city centre hospital with the busiest emergency department on the east coast, we constantly deal with complex issues and review these on a consistent basis. We value all patients equally. 

All issues which are raised with the hospital are thoroughly reviewed with a view to constantly improving the service we deliver to all our patients.