Information governance is the set of standards we must follow in handling personal healthcare records. Good information governance means that all personal health information is handled legally, securely, efficiently and effectively in order to deliver the best possible care to people who use our services. It also includes sharing of relevant personal health information with our service users where appropriate.
The Data Protection Acts 1988 and 2003 and the Freedom of Information Acts 1997 and 2003 help to protect patients by providing laws to ensure public bodies follow the principles of good information governance.
In order to provide you with the highest quality of healthcare, we need to keep records about you. These records may include:
No. If you wish to receive safe and appropriate care and treatment at our hospital we must maintain an accurate record of relevant information about you. However, if you have any concerns about providing information or how we share this information with other healthcare providers, please discuss this with our staff so that you fully understand the potential impact on your care or treatment.
Yes, we may also share relevant information about you with other organisations, such as:
When we do share information with other organisations involved in your care, we do so under a formal agreement about how it will be used and kept confidential. We will not disclose your information to any other third parties without your permission unless there are exceptional circumstances, such as if the health and safety of others is at risk or if the law requires us to pass on information.
Relevant information about you may also be used to help us to:
Wherever possible we use information that would not identify you personally (anonymous information).
Research has a vital role to play in the development of healthcare and health service delivery. The Mater Hospital is a teaching hospital and we support and promote research activity within the hospital. Our Research Ethics Committee must approve research before it takes place. If we wish to use your personal information for research then we will ask you for permission first. You will not be identified in any published results without your agreement.
Yes. You have the right to access any information we hold about you. The Freedom of Information Act and the Data Protection Act allow you to find what information is held about you on computer and in certain paper records. Find out how to access your medical records.
If you have questions or complaints about personal medical records please contact:
Routine access administrator
Tel: (01) 803 4311
Everyone working in the Mater Hospital has a legal duty to keep information about you confidential. Anyone who receives information from us is also under a legal duty to keep it secure and confidential. You have the right to confidentiality under the Data Protection Act 1998 and the Human Rights Acts, 1988 and 2003.