All hospitals are obliged to charge for their services, in accordance with Department of Health guidelines. This page provides information on hospital charges and how to pay your bill.
You can pay your bill at the patient accounts cash office. It is open Monday to Friday, from 11am to 1pm.
The office is located in the Whitty Wing on Level 1. The best entrance to use is the Whitty entrance on North Circular Road. When you come in, take the escalator or lift to Level 1. Begin walking down Hospital Street (the main corridor) and take the first turn right.
Please bring your invoice and the exact amount if you are paying in cash, as change can't be given. You can also pay by cheque or card.
Please make cheques or postal orders payable to "Mater Misericordiae University Hospital". Make sure you include your medical record number (MRN) or invoice number with your payment. This is written on your invoice. Please don't send cash through the post, as we can't guarantee that the payment will reach us.
Payments can be made over the phone with your credit or debit card. Please phone the patient accounts department on (01) 803 2269. This service is available Monday to Friday, from 9am to 1pm and from 2pm to 4pm. For bank transfers, contact one of our cashiers on (01) 803 2351.
If you are admitted to the hospital from the Emergency Department, the €100 charge will not apply. This fee will be factored into your main inpatient or day-case charge.
Inpatient or day-case charges don't apply to:
Non-EU patients admitted to the hospital are must pay the full economic cost of their treatment. Full economic cost is the average bed day rate calculated on the previous year’s financial statements. You should contact your insurance provider to confirm that you are covered. If you are, please ask your insurance company to email or fax a "declaration of cover" letter to the patient accounts department.
Contact details for issues relating to payment for non-EU patients
T: (01) 803 2211
F: (01) 803 4782
We operate a direct payment scheme with the major private insurance companies. This means that if you have private health insurance and you choose private services, we can submit the claim on your behalf.
If you are a private patient, we can send your bill directly to the relevant health insurance company. To do this when you are admitted to the hospital you must complete both of the following forms:
Links to these claim forms are provided below.
As the patient, it is your responsibility to check that your health insurance company will pay your full hospital bill. If not, you are liable for all outstanding hospital charges.
If you are making a legal claim in respect to an accident, you must inform the RTA office.Contact us relating to road traffic accident claims
T: (01) 803 2314
F: (01) 803 4782