Many of our consultants run clinics for outpatients. You may have been referred to one of these clinics for a specialist opinion by your GP or by another hospital consultant. Or you may have been an inpatient in the hospital and advised to come back to the clinic for a review.
You should receive an appointment letter or appointment card telling you where to go and when. If you have an enquiry about your appointment, or if you need to cancel or change your appointment please contact the consultant's secretary or the relevant service or department. Your appointment letter or card should have the relevant telephone number or email address.
If you need an interpreter or sign language, or if you have other specific requirements, please contact the secretary as soon as possible before your appointment so that we can make arrangements for you.
For more information about the consultant or specialty service that you are attending, check our clinical services section.
When you are coming in for your appointment, remember:
Our outpatient clinics are very busy and there are often other patients waiting for appointments.
Check in at the reception desk of the clinic so that we know you have arrived and can register you. You should also present your appointment card or letter and your medical card/medical insurance information.
Every patient is under the care of a hospital consultant. However, another doctor on the team may discuss your medical condition and treatment with you. As well as this, each clinic has a team of medical, nursing and therapy staff.
Clinics see outpatients in the order of their appointment time, not in the order of their arrival. We will try our best to make sure that we see you at your appointment time. However, staff may be delayed or called away because of emergencies elsewhere in the hospital. Clinics can also fall behind schedule if there are patients who need more time than expected.
If you don't need any tests or scans, you can make your follow-up appointment before leaving the clinic.
If you do need a test or scan, the doctor will order it for you. You will receive the appointment for this in the post. Once you receive this letter, you can contact your consultant’s secretary to arrange your follow-up appointment.