This page provides helpful information on hospital charges and how to pay your hospital bill.
All hospitals are required to charge for their services, in accordance with Department of Health guidelines. There are a number of ways you can pay your hospital bill.
You can pay your bill easily and securely online 24/7 here. To make a payment online, you will need the invoice number you wish to pay and your patient Medical Record Number (MRN). You can find these details on the invoice that was either posted out or given to you in the hospital.
To make a part payment online, please call our Patient Accounts Team on 01 803 2211 to set up a payment plan before you make any online payments.
You can pay your bill at the patient accounts cash office. It is open from Monday to Friday, from 11am to 1pm.
The patient accounts cash office is located in the Whitty Wing on Level 1. The best entrance to use is the Whitty entrance on North Circular Road. When you come in, take the escalator or lift to Level 1. Begin walking down Hospital Street (the main corridor) and take the first turn right.
Please bring your invoice and the exact amount with you if you are paying in cash, as change cannot be given. You can also pay by cheque or debit / credit card at the office.
You can pay your bill by cheque or postal orders via post. Please make cheques or postal orders payable to "Mater Misericordiae University Hospital". Please include your medical record number (MRN) or your invoice number with your payment.
Please do not send cash through the post, as we cannot guarantee that it will reach us.
Payments can be made over the phone with your credit or debit card. Please phone the patient accounts department on (01) 803 2269. This service is available from Monday to Friday, from 9am to 1pm and from 2pm to 4pm. For bank transfers, please phone one of our cashiers on (01) 803 2351.
If you are admitted to the hospital from the Emergency Department, the €100 charge will not apply. This fee will be factored into your main inpatient or day-case charge.
(Please note: If you come to our Emergency Department with an optician referral letter, you will need to pay the Emergency Department statutory charge of €100.)
Inpatient or day-case charges do not apply to:
Non-EU patients admitted to the hospital are must pay the full economic cost of their treatment. Full economic cost is the average bed day rate calculated on the previous year’s financial statements. You should contact your insurance provider to confirm that you are covered. If you are, please ask your insurance company to email or fax a "declaration of cover" letter to the patient accounts department.
Contact details for issues relating to payment for non-EU patients
T: (01) 803 2211
F: (01) 803 4782
We operate a direct payment scheme with the major private insurance companies. This means that if you have private health insurance and you choose private services, we can submit the claim on your behalf.
If you are a private patient, we can send your bill directly to the relevant health insurance company. To do this when you are admitted to the hospital you must complete both of the following forms:
Links to these claim forms are provided below.
As the patient, it is your responsibility to check that your health insurance company will pay your full hospital bill. If not, you are liable for all outstanding hospital charges.
If you are making a legal claim in respect to an accident, you must inform the RTA office.Contact us relating to road traffic accident claims
T: (01) 803 2314
F: (01) 803 4782